Assore Website Privacy Policy

Effective Date: 31 May 2024

Assore (“we”, “our”, “us”) is committed to protecting the privacy of visitors to our website (“Site”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Site, specifically regarding the “Contact Us” form.


1.1 Assore processes (collects, uses, handles) personal information relating to all existing and potential stakeholders. The processing of such information is done in accordance with the obligations set out in the Protection of Personal Information Act No 4 of 2013 (POPIA) aimed at giving effect to the constitutional right to privacy and ensuring that organisations like Assore process personal information in a fair, responsible, and secure manner.

1.2 This Privacy Policy applies to data provided by you and collected by us through our engagements. In general, you are able to visit our Site without revealing who you are or any information about yourself. However, there may be times when you submit your personal information to us voluntarily through an email or when responding to an invitation to attend an event hosted by Assore. Our web servers will collect information (standard information that your browser sends to every website visited) for statistical purposes, to improve our Site and services, and for the preparation of events.

1.3 Please note that our Site is not intended for children, and we do not knowingly collect any personal information relating to children.

1.4 On our Site, you may find external links to third-party websites. However, this Privacy Policy does not apply when you visit those third-party websites; you will need to check their privacy policies first before giving out your personal information to them.

Information We Collect

Personal Information

When you use our “Contact Us” form, we may collect the following personal information:

• Name
• Email address
• Phone number
• Company name (if applicable)
• Any other information you choose to provide in your message

Non-Personal Information

We may also collect non-personal information automatically when you visit our Site, such as:

• IP address
• Browser type
• Operating system
• Referring URLs
• Pages viewed
• Time and date of visit

How We Use Your Information

Personal Information

We may use your personal information for the following purposes:

• To respond to your enquiries or requests submitted via the “Contact Us” form
• To provide you with information about our products and services
• To send you marketing communications, if you have opted in to receive such communications
• To improve our Site and services

Non-Personal Information

Non-personal information collected is used to analyze trends, administer the Site, track users’ movements around the Site, and gather demographic information.

Legal Basis for Processing Personal Information

The legal basis for processing your personal information is necessary:

• To achieve the purposes mentioned above
• To carry out actions for the conclusion or performance of a contract to which you are a party
• To comply with a legal obligation imposed by law on Assore
• To protect your legitimate interests

Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your personal information except in the following circumstances:

• To trusted third parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential
• When we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others’ rights, property, or safety

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

You may request Assore to delete your personal information; this will be carried out unless there is a statutory obligation that requires us to keep your information for a specific period. We will, however, destroy or de-identify the record of your information beyond reconstruction when that period comes to an end.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the security of your data.

Assore is committed to protecting the confidentiality and security of your personal information. We have implemented generally accepted standards of technology and operational security (e.g., encryption, breach notification plan, regular audits, and inspections) to protect personal information from loss, unauthorized access, unauthorized processing, misuse, alteration, or destruction. Only authorized persons are provided access to personal information, and such individuals have agreed to maintain the confidentiality of this information.

Transfer of Personal Information Outside South Africa

Assore may transfer your personal information to another country to be processed and can process information received from countries outside South Africa. This includes countries that do not have laws that provide specific protection for personal information. Assore may only collect your personal information within South Africa and transfer it outside the country if:

• The recipient is subject to a law, binding corporate rules, or a binding agreement which upholds principles for reasonable processing of the information that are substantially similar to the conditions contained in POPIA
• You have consented to the transfer of your personal information to that country
• The transfer is necessary for the performance of a contract between you and Assore, or the implementation of pre-contractual measures taken in response to your request
• The transfer is necessary for the conclusion or performance of a contract concluded in your interest between Assore and a third party
• The transfer is for your benefit, and it is not reasonably practicable to obtain your consent to that transfer, and if it were reasonably practicable to obtain such consent, you would be likely to give it

Your Rights

You have the right to:

• Access and obtain a copy of your personal data
• Rectify any inaccurate or incomplete personal data
• Request the deletion of your personal data
• Restrict or object to the processing of your personal data
• Withdraw your consent to the processing of your personal data at any time, where processing is based on consent
• Be notified when your personal information is being processed
• Be notified when your personal information has been accessed or acquired by an unauthorized person
• Submit a complaint to the Regulator regarding an alleged interference with the protection of your personal information or in respect of a determination of an adjudicator as provided for in terms of POPIA
• Institute civil proceedings regarding the alleged interference with the protection of your personal information as provided for in POPIA

To exercise any of these rights, please contact us at:


Our Site may use cookies to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

Third-Party Links

Our Site may contain links to other websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy statements of any linked sites as their privacy policies may differ from ours.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Phone: +27 11 770 6800
Address: Assore House, 15 Fricker Road, Illovo Boulevard, Johannesburg, South Africa, 2196

Thank you for visiting Assore’s website.

This Privacy Policy has been prepared in accordance with South Africa’s Protection of Personal Information Act (POPIA) and other relevant data protection laws.


If you have a specific enquiry or question, please send us a message.